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Crutch words slip into sentences in order to give the speaker more time to think or to emphasize a statement. Over time, they become unconscious verbal tics. Most often, crutch words do not add meaning to a statement. Here are 20 words for you to watch out for when talking to customers, or on your next…

#GivingTuesday is a global day of giving fueled by the power of social media and collaboration. Celebrated on the Tuesday following Thanksgiving and the widely recognized shopping events Black Friday, Small Business Saturday, and Cyber Monday, #GivingTuesday kicks off the charitable season, when many focus on their holiday and end-of-year giving. This November 27th, join…

By Allan Zaremberg, President and CEO of the California Chamber of Commerce The top priorities for California’s next governor ought to reflect what is on the minds of Californians. With our diverse population, geography and business community, no single issue hits all our needs, unless the economy is bad. Then there is no other issue. It…

People buy from people they know, like, and trust. While you might be in the right place at the right time when someone is up against it, and they may buy from you once without knowing, liking, or trusting you, for them to return, you’ll need more than luck. Know and trust generally come along…

Have you considered joining the Whittier Chamber? Are you wondering if it’s worth the investment? Or maybe you haven’t considered it at all because you think it’s the kind of thing that only insurance agents do. Maybe you think your business is too small or chamber membership isn’t necessary in today’s world. Don’t fool yourself.…